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Britain’s biggest lender charges borrowers to receive debt advice

August 19th, 2009

A comment piece by Simon Read in The Independent yesterday (August 17, 2009) has highlighted the lamentable situation whereby borrowers are being charged by their banks to receive advice and assistance in dealing with their debts.

Halifax, Britain’s biggest lender, is charging customers £100 to put struggling borrowers in touch with a debt advisor similar to Clark Richards, who can sometimes help them with their personal finances. The Halifax argues that it is just passing on the fees of the debt advisor to the customer and not making a profit but as Read argues, those who are struggling with mortgage repayments or credit card bills can least afford to depart with another £100, a sum that could probably go a long way to addressing debt repayments.

Going direct to Clark Richards means consumers will not incur any upfront charges or Fees. Call free on 0800 988 3359 for further information.

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